important points & downloads

please note that your cat must have been fully vaccinated within the last 12 months
(feline panleukopenia, feline parvovirus, feline herpesvirus and calicivirus)
and we need a paper copy of the vaccination record when you drop-off
we are sorry but we cannot accept cats
without proof of vaccination
– thank you –

if extra services such as medication or grooming are to be requested this must be mentioned at the time of booking
– we are not always able to accomodate extra services –

01 – we request a deposit of £25 for all bookings for cats
(the deposit for small animals is £10)

02 – please contact us a day or so before to let us know
what time you will arrive
(please check our open times)

03 – please tell us about any recent illnesses and any dietary needs
we also need a completed details form when you drop off
click here to download – please bring paper copy with you
(blank copies of this form are also at the cattery)
– NB you do not need to do a new form for each visit –

(the details form for small animals can be downloaded here)

04 – we will ask for a contact number for your time away

05 – we prefer the balance of payment at start of the stay please
(cheque, cash or bank transfer)

– many thanks –

we are regulated and regularly inspected
by East Devon District Council
our boarding licence is held by Stephen Clare
our licence number is 23/00046/ANIMBO

– you can view a copy of our licence here

– the EDDC licence conditions can be viewed here

– the relevant pages of
the Animal Welfare Licensing Regulations (2018)
can be viewed here

– the DEFRA statutory guidance can be seen below –

– the full Animal Welfare Licensing Regulations (Oct 2018)
can be viewed here

– and the Animal Welfare Licensing Review (Dec 2024)
can be viewed here

EDDC have suggested that catteries
should have opaque panels between pens
in order to get a 5 star rating

but we have checked with our customers and they have all said that they prefer the transparent panels that we currently have between the pens – reasons given include the better light, the better view that the cats have and that their cats like to see the other cats – therefore we will not be changing to opaque panels between pens

EDDC agreed to award us the 5 star rating anyway – thank you