important points & downloads

please note that your cat must have been fully vaccinated within the last 12 months
and we need a paper copy of the vaccination record when you drop-off
we are sorry but we cannot accept cats
without proof of vaccination
– thank you –

if extra services such as medication or grooming are to be requested this must be mentioned at the time of booking
– we are not always able to accomodate extra services –

01 – we request a deposit of £25 for all bookings for cats
(the deposit for small animals is £10)

02 – please contact us a day or so before to let us know
what time you will arrive
(please check our open times)

03 – please tell us about any recent illnesses and any dietary needs
we also need a completed details form when you drop off
click here to download – please bring paper copy with you
(blank copies of this form are also at the cattery)
– NB you do not need to do a new form for each visit –

(the details form for small animals can be downloaded here)

04 – we will ask for a contact number for your time away

05 – we prefer the balance of payment at start of the stay please
(cheque, cash or bank transfer)

– many thanks –

we are regulated and regularly inspected by East Devon District Council and our boarding licence number is 23/00046/ANIMBO
– you can view a copy of our licence here

EDDC are still suggesting that catteries
should have opaque panels between pens
but they have agreed to award us the top rating of 5 stars

we have checked with our customers and they all said that they prefer the transparent panels that we currently have between the pens – reasons given include the better light, the better view that the cats have and that their cats like to see the other cats – therefore we will not be changing to opaque panels between pens