important points & downloads

please note that your cat must have been fully vaccinated within the last 12 months
(feline panleukopenia, feline parvovirus, feline herpesvirus and calicivirus)
and we need a paper copy of the vaccination record when you drop-off
we are sorry but we cannot accept cats
without proof of vaccination
– thank you –

if extra services such as medication or grooming are to be requested this must be mentioned at the time of booking
– we are not always able to accomodate extra services –

01 – we request a deposit of £25 for all bookings for cats
(the deposit for small animals is £10)

02 – please contact us a day or so before to let us know
what time you will arrive
(please check our open times)

03 – please tell us about any recent illnesses and any dietary needs
we also need a completed details form when you drop off
click here to download – please bring paper copy with you
(blank copies of this form are also at the cattery)
– NB you do not need to do a new form for each visit –

(the details form for small animals can be downloaded here)

04 – we will ask for a contact number for your time away

05 – we prefer the balance of payment at start of the stay please
(cheque, cash or bank transfer)

– many thanks –

we are regulated and regularly inspected
by East Devon District Council

– you can view a copy of our licence here

– the EDDC licence conditions can be viewed here

– the relevant pages of
the Animal Welfare Licensing Regulations (2018)
can be viewed here

– the DEFRA statutory guidance can be seen below –

– the full Animal Welfare Licensing Regulations (Oct 2018)
can be viewed here

– and the Animal Welfare Licensing Review (Dec 2024)
can be viewed here

EDDC have suggested that catteries
should have opaque panels between pens

but we have checked with our customers and they have all said that they prefer the transparent panels that we currently have between the pens – reasons given include the better light, the better view that the cats have and that their cats like to see the other cats – therefore we will not be changing to opaque panels between pens